MCL-Enterprise provides an integrated Next Generation Voice Application Management and Device Monitoring platform built on top of Amazon's Elastic Cloud for maximum scalability and security. MCL-Enterpise management platform provides comprehensive visibility and control on both the mobile Voice Devices and your Next Generation Voice Applications.
Its embedded Device Deployment process makes it easy for anyone regardless of technical expertise, to deploy and manage Voice Devices in just little time.
It is Server-and-Agent-based and build with your Voice Operators in mind, both on the device and web-portal side. Out of the box provisioning of your Next Generation Voice Devices and Group Deployments are just a few examples of that.
You can now easialy manage your Voice Operator's mobile devices, regardless of the mobile platform or operating system they use (WM5-WM6/CE5-CE6-CE7), it also lets you create and manage your Voice Operator profiles centraly.
Centralized Web Based Voice System Management
Using MCL-Enterprise's central Cloud Console interface, site-administrators can perform various Next Generation Voice Solution device and application management tasks, such as easy ’out-of-the-box’ installation and configuration of your voice devices, device asset inventory, and re-assignment of equipment following device repairs.
It also allows for easy management and maintenance of your voice oprator settings including speed, volume and language definitions.
Your entire Next Generation Voice System Management can be securely controlled, monitored and customized from anywhere in the world. MCL-Enterprise is multi-tenanted, meaning each site or location of your enterprise has its own secured access and will have its own unique URL for easy and quick access. Account owners can manage access control at any level where site-managers can only login to their assigned part of the enterprise.
Studies are indicating the overall 3 to 5 years costs for keeping servers implemented are typically 5 or 6 times the initial purchase costs of the hardware only. Staffing costs, on-going license upgrade costs, and Server hardware maintenance contract costs are just a few aspects making traditional on-premise server installations a costly setup. Adding redundancy or fall-back schemes to your installation often even doubles these costs.
One of the key benefits of MCL-Enterprise, hosted in the cloud, is to replace up-front capital infrastructure expenses (CAPEX) by lower variable/operational costs that scale with your business (OPEX).
With MCL-Enterprise, companies implementing Next Generation Voice Solutions no longer need to plan and invest in costly servers and other IT infrastructure. Instead, they can almost instantly introduce a fully managed Next Generation Voice Solution in a matter of hours and deliver results faster.
Scale as you go, and only pay for what you use, MCL-Enterprise is made available to you by a monthly subscription fee based on the number of Next Generation Voice Users your implementation requires.
In traditional on-site hosting implementations IT departments have to ensure (read:invest) there is always enough server-hardware capacity and corresponding software server licenses available to accommodate peak seasons. More often IT-teams are over-scaling the on-site server system to ensure this.
MCL's cloud based Next Generation Voice System Management environemnt, MCL-Enterprise, instantly scales up as your workload grows, and scales down should it be required. Whether your Voice Operators are working all together on one site or spreaded accross multiple sites, whether you have ten's or hundreds of Voice Operators.
MCL-Enterprise in the cloud adapts dynamically to your organizational changes without the need to understand complicated and time consuming server configuration settings or the need to go through costly server implementations.
Build On Amazon's Elastic and Secured Cloud
MCL-Enterprise is hosted on Amazon EC2 cloud, providing the highest level of readiness and scalability. Its protection against cyber threats anytime, anywhere is one of the highest in the industry.
The platform provides a secure, durable technology with industry-recognized certifications and audits. (See EC2 Security Information).
Based on the cloud's infrastucture, which is composed by multiple layers of operational and physical security, MCL-Enterprise can ensure the integrity and safety of your Voice Operator's data. Not only is Amazon's environment extremely secure, it will adapt to changing demands. It allows your organization to focus on its core business activities rather than spending precious business time in managing, maintaining, and upgrading inhouse IT-infrastructures.