Next Generation Voice Advantages coming from the Cloud
Your Next Generation Voice Solution not only offers you advantages for your voice operators in terms of reduced training times and your overall business performance in terms of reduced costs, it also offers advantages for your operational management of the Voice System. Typically traditional voice solutions cannot be transfered into a Cloud based solution as they are (too much) custom designed or coded and consequently cannot deliver you the Cloud benefits.
MCL's Next Generation Voice Solution can deliver you these advantages and your organization can take immediate benefits of the Cloud based Voice Management System.
The full potential of the cloud based voice management system is much more than a cost-focused return-on-investment( ROI) model. Selecting MCL' Mobility Platform with Voice Management System can help organisations be more innovative in rolling out new applications, user interfaces and processes for their (voice) Operators and financially de-risk your business from (typically 5 years) locked-in IT investments.
Your investments are now much closer to your operational requirements.
Next Generation Financial Model
MCL's Mobility Platform with Voice System Management is offering your organization a shift from CAPEX to OPEX financial model for the voice system. The cloud based MCL Mobility Platform with Voice Management Solution is paid for via a subscription, a monthly fee per device which includes software updates, support, help desk and other services.
MCL-Mobility Platform is offered in several subscription packages and with different life-times matching your exact business needs. Should you require additional voice users, simply expand your subscription.
Your Next Generation Voice Solution is allowing you to control your operating cost and is stabilizing the year-on-year budgeting process and it is eliminating CAPEX justifications during challenging business conditions.
Reduced impact on IT Resources
MCL's cloud based Mobility Platform with Voice System Management limits the need of your IT teams to an absolute minimum.
You just open a browser, log in, customize the app to your needs, and start using it.
Your IT resources are no longer assigned to time consuming, complicated installation procedures and management of servers or software, instead they will experience a straightforward and easy one-time setup to get the MCL Mobility Platform with Voice System Management solution up and running.
In traditional on-site hosting implementations IT departments have to ensure (read:invest) there is always enough server-hardware capacity and corresponding software server licenses available to accommodate peak seasons. More often IT-teams are over-scaling the on-site server system to ensure this.
MCL's cloud based Next Generation Voice System Management environemnt instantly scales up as your workload grows, and scales down should it be required. Whether your Voice Operators are working all together on one site or spreaded accross multiple sites, whether you have ten' or hundreds of Voice Operators. Build on the latest cloud technologies, your Mobility Platform adapts dynamically to your organizational changes without the need to understand complicated and time consuming server configuration settings or the need to go through costly server implementations.
Short Implementation times, Quick Returns
Your Next Generation Voice Solution requires significantly less time to be implemented when compared with traditional voice solutions. First of all, your Voice Application Provider is using MCL's Next Generation Voice Development solutions, with prebuild interfacing options which will offer reduced implementation times. Next to this, MCL Mobility Platform with Voice System Management is a ready to go application running in the Cloud offering by a simple browser login access to a variaty of services without the need to setup on-premise servers.
Your organization can more easialy testrun the Voice Application provided by your intergration partner followed by a smooth transition to your real live installation.
Start benefitting immediately from your Voice Solution and focus on optimizing your business.